www.AliExpress.com Product Listing Policy by Alibaba.com
(Updated 17 November 2016)
1. GENERAL PROHIBITIONS:
1.1 You may not post or sell any item that is restricted or prohibited by a federal, state or local law in any country or jurisdiction. Please be aware that the www.alibaba.com and www.aliexpress.com websites (each a «Site») function as global marketplaces, thus the selling or posting of items may be prohibited because of laws outside of the jurisdiction where you reside. Below, we have listed some categories of prohibited or restricted items. However, this list is not exhaustive; you, as the seller, are responsible for ensuring that you are not posting an item that is prohibited by law in any jurisdiction.
1.2 Alibaba.com has chosen to also prohibit the posting of other categories of items which may not be restricted or prohibited by law but are nonetheless controversial including:
(a) Items that encourage illegal activities (e.g. lock pick tools, synthetic urine for cheating drug tests);
(b) Items that are racially, religiously or ethnically derogatory, or that promote hatred, violence, racial or religious intolerance;
(c) Giveaways, lotteries, raffles, or contests;
(d) Stocks, bonds, investment interests, and other securities;
(e) Pornographic materials or items that are sexual in nature;
(f) Items that do not offer a physical product for sale, such as electronic books and other digital goods.
1.3 Alibaba.com, in its sole and exclusive discretion, reserves the right to impose additional restrictions and prohibitions.
2.1 Artifacts, cultural relics, historical grave markers, and related items are protected under the laws of Hong Kong, the PRC and other jurisdictions, and may not be posted or sold through the Site.
2.2 The trade of cultural relics (including personal collection relics), gold, silver, other precious metals, rare animals and their products from the PRC to foreign (non-PRC) parties is strictly prohibited under PRC law and is accordingly prohibited on the Site.
3. CURRENCY AND STAMPS
3.1 Alibaba.com strictly forbids the sale and purchase of currency, coins, bank notes, bonds, money orders, currency in digital or any intangible form (e.g. crypto-currency) and other securities, as well as the equipment and materials used to produce such items.
3.2 Counterfeits of the identified articles in 3.1, legal tenders and stamps are strictly prohibited.
3.3 Reproductions or replicas of coins as collectible items must be clearly marked with the word «COPY», «REPRODUCTION» or «REPLICA» and comply with all relevant local laws.
4. CONTRACTS AND TICKETS
4.1 You are responsible for ensuring that your transaction is lawful and not in violation of any contractual obligation. Before posting an item on the Site, you should carefully read any contracts that you have entered into that might limit your right to sell your item on the Site. Some items, such as airline tickets, have terms printed on the item that may limit your ability to sell that item. In other cases, such as when you are distributing a company’s products, you may have signed a separate contract restricting your ability to market the product.
4.2 Alibaba.com does not search for items that may raise these types of issues, nor can it review copies of private contracts, or adjudicate or take sides in private contract disputes. However, we want you to be aware that posting items in violation of your contractual obligations could put you at risk with third parties. Alibaba.com therefore urges that you not list any item until you have reviewed any relevant contracts or agreements, and are confident you can legally sell it on the Site.
4.3 If you have any questions regarding your rights under a contract or agreement, we strongly recommend that you contact the company with whom you entered into the contract and/or consult with an attorney.
5. CREDIT / DEBIT CARDS AND FINANCIAL INSTRUMENTS
5.1 Credit and debit cards cannot lawfully be transferred from one person to another, and therefore such items may not be listed on the Site.
5.2 Card readers are prohibited from being listed on the Site.
5.3 Listings that offer the sale or buying of gold, silver and other precious metals (not including jewelry) are prohibited.
5.4 The listing or sale of stocks, bonds, credit, investment interests, or other securities is strictly prohibited.
5.5 Alibaba.com prohibits listings that offer financial services, including money transfers, issuing bank guarantees and letters of credit, loans, fundraising and funding for personal investment purposes etc.
6. ILLICIT DRUGS AND ASSOCIATED PARAPHERNALIA
6.1 The listing or sale of narcotics, steroids, poppy seeds, poppy seed products or other controlled substances (including all drugs listed in Schedules I, II, III, IV or V of the Uniform Controlled Substances Act, 21 U.S.C. 801 et seq.) is strictly forbidden on the Site.
6.2 Alibaba.com expressly forbids any and all posting of psychotropic drugs and narcotics.
6.3 The listing or sale of drug paraphernalia, including all items that are primarily intended or designed for use in manufacturing, concealing, or using a controlled substance is strictly forbidden on the Site. Such items include, but are not limited to those items used for the ingestion of illicit substances including pipes such as water pipes, carburetor pipes, chamber pipes, ice pipes, bongs etc.
7. ETHNICALLY AND RACIALLY OFFENSIVE MATERIAL
7.1 Postings that are ethnically or racially offensive are prohibited on the Site. Sellers and purchasers must ensure that any wording used portrays appropriate sensitivity to those who might read it in their postings, and when they are offering or purchasing potentially offensive items or services.
7.2 Occasionally, if materials are of historical value or integral to the item (such as a book title), members may use offensive words and phrases such as «Yang Guizi» in the subject and description of a posting. Alibaba.com reserves the sole discretion to decide the removal of such items and encourages all members to treat others as they themselves would like to be treated.
7.3 Alibaba.com generally prohibits such materials promoting Nazism, the KKK, etc.
8. EVENT TICKET RESALE POLICY
8.1 Alibaba.com allows the listing of tickets to performance, sporting and entertainment events to the extent permitted by law. However, as a ticket seller, you are responsible for ensuring that your particular transaction does not violate any applicable law or the terms on the ticket itself.
9. FACES, NAMES AND SIGNATURES
9.1 Items containing the likeness, image, name, or signature of another person are prohibited, unless the products were made or authorized by the person whose likeness, image, name or signature has been used.
10. FIREARMS, AMMUNITION, WEAPONS, EXPLOSIVES
10.1 The posting of, offering for sale, or offering for purchase of any arms, ammunition, military ordnance, weapons (including explosive weapons), and/or integral or essential parts and components is strictly prohibited. Such activity can result in your account being delisted.
10.2 Alibaba.com does not permit the posting, offering for sale, or offering of purchase of air guns, BB guns, paintball guns, harpoons, spear guns, or any other weapons that may discharge a projectile containing any gas, chemicals, or explosive substances. Replica, «look-alike», and imitation products of the above items under certain circumstances will be permitted only upon the express approval of Alibaba.com.
10.3 The posting of explosives, fireworks and related ignition and detonation equipment is strictly prohibited.
10.4 Any service, instruction, processing, or aid for producing any biological, chemical, or nuclear weapons, or any other Weapons of Mass Destruction (WMD) or known associated agents is strictly prohibited by international law and is accordingly prohibited on the Site. Any violation of this policy will result in the notification of government authorities by Alibaba.com and your account being delisted.
10.5 Knives and other cutting instruments will in most cases be permitted to be listed. However, switchblade knives, gravity knives, bladed handheld devices, lock blade knives, knives with blades over 10cm in length, knives with fullers (blood grooves) and disguised knives are not permitted to be listed.
10.6 Batons, stun guns, crossbows, knuckledusters, pepper spray and other weapons are prohibited from being listed on the Site.
Alibaba.com maintains discretion over what items are appropriate and may cause removal of a listing that it deems as a weapon.
11. ALCOHOL, FOOD AND BEVERAGES
11.1 The listing of alcohol is prohibited on the Site.
11.2 The listing of all food and beverages, apart from tea, coffee and dried fruit and nuts, is prohibited on the Site.
12. TOBACCO PRODUCTS
12.1 The posting of tobacco products, including but not limited to cigars, cigarettes, cigarette tobacco, pipe tobacco, hookah tobacco, chewing tobacco and tobacco leaf is forbidden on the Site.
12.2 The posting of electronic cigarettes and accessories is permitted, however specific requirements must be met.
12.3 Liquids for use in electronic cigarettes are forbidden on the Site.
12.4 Equipment used in the processing of tobacco and manufacture of tobacco products is prohibited on the Site.
13. GOVERNMENT IDENTIFICATIONS, LICENSES AND UNIFORMS
13.1 The following items are not permitted to be listed on the Site:
(a) Items that claim to be, or appear similar to, official government identification documents or licenses, such as birth certificates, driving licenses, visas or passports. Furthermore, completed applications for such documents containing personal information may not be listed.
(b) Fake identification cards or any items that are designed for the production of such cards (e.g. ID card holograms).
(c) Articles of clothing or identification that claim to be, or appear similar to, official government uniforms.
(d) Military decorations, medals and awards, in addition to items with substantially similar designs.
14. HAZARDOUS AND DANGEROUS MATERIALS
14.1 The posting of any chemical products on the Site is prohibited.
14.2 The posting, offering for sale, or offering for purchase of hazardous or dangerous materials (such as the categories of dangerous goods as defined under the International Maritime Dangerous Goods Code) is forbidden on the Site.
14.3 The posting of any products containing harmful substances (e.g. toys containing lead paint) is forbidden on the Site.
14.4 Automotive airbags are expressly forbidden on the Site due to containing explosive materials.
14.5 Asbestos materials and/or products containing asbestos are prohibited.
15. HUMAN PARTS AND REMAINS
15.1 Alibaba.com prohibits the listing of any humans, the human body, or any human body part. Examples of such prohibited items include, but are not limited to: organs, bones, blood, sperm and eggs.
15.2 Skulls and skeletons that are used for medical or educational purposes may be listed on the Site.
15.3 Items made of human hair, such as wigs for commercial uses, are permitted.
16.1 The listing or sale of any form of invoices or receipts (including blank, pre-filled, or value added invoices or receipts), is strictly prohibited on the Site.
17. MAILING LISTS AND PERSONAL INFORMATION
17.1 The posting or sale of bulk email or mailing lists that contain personally identifiable information including names, addresses, phone numbers, fax numbers and email addresses, is strictly prohibited.
17.2 Software or other tools which are designed or used to send unsolicited commercial email (i.e. «spam») are prohibited.
18. NON-TRANSFERABLE ITEMS
18.1 Non-transferable items may not be posted or sold through the Site. Many items including lottery tickets, airline tickets and some event tickets may not be resold or transferred.
19. POLICE-RELATED ITEMS
19.1 The posting of law enforcement badges or official law enforcement equipment from any public authority, including badges issued by the government of any country, is strictly prohibited.
19.2 There are some police items that may be listed on the Site, provided they observe the following guidelines:
(a) Authorized general souvenir items, such as hats, mugs, pins, pens, buttons, cuff links, T-shirts, money clips that do not resemble badges, and paperweights that do not contain badges.
(b) Badges that are clearly not genuine or official (e.g. toy badges).
(c) Historical badges that do not resemble modern law enforcement badges, provided that the item description clearly states that the badge is a historical piece at least 75 years old or issued by an organization which no longer exists.
19.3 Police uniforms may not be posted unless they are obsolete and in no way resemble current issue police uniforms. This fact must be clearly stated within the posting description.
20. PORNOGRAPHIC MATERIALS AND ADULT PRODUCTS
20.1 The posting or sale of pornographic materials is strictly prohibited, as it violates laws in many countries. While pornography is difficult to define and standards vary from nation to nation, Alibaba.com will generally follow guidelines accepted in Hong Kong and the PRC.
20.2 Alibaba.com strictly prohibits items depicting or suggestive of bestiality, rape sex, incest or sex with graphic violence or degradation, and any items depicting or suggestive of sex involving minors.
20.3 In determining whether listings or information should be removed from the Site, we consider the overall content of the posting, including photos, pictorials and text.
20.4 Alibaba.com does not permit the sale of SM products. Novelty sexually explicit items, including various types of toys, collectibles, or food items in the shape of genitalia and primarily intended for adult buyers are permitted in the appropriate category.
21. MEDICAL DRUGS AND DEVICES
21.1 The posting of all medical drugs, regardless whether classified as prescription, over-the-counter (OTC), vaccine or other types is prohibited on the Site.
21.2 The listing or sale of sexual enhancement and weight loss supplements is prohibited.
21.3 The posting of all medical devices is prohibited.
21.4 Veterinary drugs and devices cannot be listed on the Site.
21.5 Listings that offer medical or healthcare services, including services for medical treatment, rehabilitation, vaccination, health checks, psychological counseling, dietetics, plastic surgery, massage etc. are expressly prohibited on the Site.
22. REPLICA AND COUNTERFEIT ITEMS
22.1 Listing of counterfeits, non-licensed replicas, or unauthorized items, such as counterfeit designer garments, watches, handbags, sunglasses, or other accessories, is strictly prohibited on the Site.
22.2 If the products sold bear the name or logo of a company, but did not originate from or were not endorsed by that company, such products are prohibited from the Site.
22.3 Postings of branded products are permitted if a certificate of authorization has been issued by the brand owner.
22.4 Postings offering to sell or purchase replicas, counterfeits or other unauthorized items shall be subject to removal by Alibaba.com. Repeated postings of counterfeit or unauthorized items shall result in the immediate suspension of your membership.
Click here to learn more about Alibaba.com’s policy on replica and counterfeit items.
23. CIRCUMVENTION DEVICES AND HACKING EQUIPMENT
23.1 Descramblers or other items that can be used to gain unauthorized access to television programming (such as satellite and cable TV), internet access, telephone, data or other protected, restricted, or premium services are prohibited. Stating the item is for educational or test purposes will not legitimize a product that is otherwise inappropriate. Some examples of items which are not permitted include smart cards and card programmers, descramblers, DSS emulators and hacking software.
23.2 Similarly, information on «how to» descramble or gain access to cable or satellite television programming or other services without authorization or payment is prohibited. Alibaba.com’s policy is to prohibit any encouragement of this type of activity.
23.3 Any and all unauthorized circumvention devices not included in the above are also strictly prohibited.
23.4 Devices designed to intentionally block, jam or interfere with authorized radio communications, such as cellular and personal communication services, police radar, global positioning systems (GPS) and wireless networking services (Wi-Fi) are prohibited.
24.1 Academic software:
(a) Academic software is software sold at discounted prices to students, teachers, and employees of accredited learning institutions.
(b) On the Site, please do not list any academic software unless you are so authorized. Postings violating Alibaba.com’s academic software policy may be deleted prior to publication.
(c) For postings of academic software on behalf of an authorized educational reseller or an educational institution, such licensure must be stated conspicuously in the listings. A certificate of authorization issued by the authorized educational reseller (or the educational institution) must also be provided to Alibaba.com.
24.2 OEM software:
(a) Do not list «OEM» or «bundled» copies of software on the Site unless you are selling it with computer hardware. Original Equipment Manufacturer (OEM), or bundled software, is software that is obtained as part of the purchase of a new computer. OEM software licenses usually prohibit the purchaser from reselling the software without the computer or, in some cases, without any computer hardware.
25. SPY EQUIPMENT
25.1 The listing or sale of spy equipment is not permitted on the Site.
25.2 The listing of devices used for interception of wire, oral and electronic communications is prohibited.
25.3 Hidden photographic devices are prohibited.
26. STOLEN PROPERTY
26.1 The posting or sale of stolen property is strictly forbidden on the Site, and violates international law. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments.
26.2 Alibaba.com supports and cooperates with law enforcement efforts involving the recovery of stolen property and the prosecution of responsible individuals. If you are concerned that the images and/or text in your item description have been used by another Site user without your authorization, or that your intellectual property rights have been violated by such user, please contact our service team at email@example.com.
27. TRANSIT RELATED ITEMS
27.1 The following items related to the commercial airline and public transportation industries may not be listed on the Site:
(a) Any article of clothing or identification related to transportation industries, including but not limited to, commercial airline pilot uniforms, flight attendant uniforms, airport service personnel uniforms, uniforms related to railway industries, and uniforms of security personnel of public transport industries. Vintage clothing related to commercial airlines or other public transport may be listed on the Site provided that the item description clearly states that the item is at least 10 years old, is no longer in use by the airline or other public transport authority and does not resemble any current uniform.
(b) Manuals or other materials related to mass commercial public transportation, including safety manuals published by commercial airlines or entities operating subways, trains or buses. Such items may only be listed if the description clearly states that the material is obsolete and no longer in use by the airline or other transit authority.
(c) Any official, internal, or non-public documents.
28. UNAUTHORIZED COPIES OF INTELLECTUAL PROPERTY
28.1 The listing or sale of unauthorized (pirated, duplicated, backup, bootleg etc.) copies of software programs, video games, music albums, movies, television programs, photographs or other protected works is forbidden on the Site.
29. USED CLOTHING AND COSMETICS
29.1 Used undergarments may not be listed or sold on the Site. Other used clothing may be listed, so long as the clothing has been thoroughly cleaned. Postings that contain inappropriate or extraneous descriptions will be removed.
29.2 The listing or sale of used cosmetics is prohibited on the Site.
30. WILDLIFE AND ANIMAL PRODUCTS
30.1 The listing or sale of any animal (including any animal parts which may include pelts, skins, internal organs, teeth, claws, shells, bones, tusks, ivory and other parts) protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) or any other local law or regulation is strictly forbidden on the Site.
30.2 The listing or sale of products made with any part of and/or containing any ingredient derived from sharks or marine mammals is prohibited on the Site.
30.3 The listing or sale of products made from cats, dogs, bears, and any processing equipments.
30.4 The listing or sale of any live animal is prohibited on the Site.
31. SERVICES & VIRTUAL PRODUCTS
31.1 As AliExpress.com is a transaction-based platform for tangible products, the listing of virtual products (such as software downloads) and all services is prohibited on the Site.
32. TEXTILE QUOTA
32.1 The offering for sale or purchase of textile quota is prohibited on the Site.
33. SANCTIONED AND PROHBITED ITEMS
33.1 The listing or sale of crude oil by sellers and buyers located in China is prohibited on the Site.
33.2 The listing or sale of petroleum, petroleum products and petrochemical products originating in the Islamic Republic of Iran is strictly forbidden on the Site.
33.3 Products prohibited by laws, regulations, sanctions and trade restrictions in any relevant country or jurisdiction worldwide are strictly forbidden.
NOTICE: This list should not be considered exhaustive in nature and shall be updated on a continuous basis. If you are unsure about the product you wish to list with the Site in regard to its appropriateness or legality, please contact our customer service department.